🧂 Refund & Fulfilment Policy

What Kind of Business Is This?

ChefCrum.com is a digital products business. It is not a donation platform. It is not a charity. It is not a crowdfunding campaign. It is not a scam. When you pay ₹10 per pinch, you are purchasing two clearly defined digital products: a personalised digital Charter certificate and an exclusive Ebook of Chef Crum's original 1853 potato chip recipe.

The Charter certificate is generated immediately upon payment. The Ebook — Chef Crum's confidential 1853 potato chip recipe in PDF format — is delivered to every purchaser within 5 to 7 working days once the community collectively reaches the 100 kg threshold. Both products are real. Both are delivered digitally. The potato chip origin story is (mostly) real.

Your payment is processed securely via Cashfree Payments. Your purchase is permanently recorded on the leaderboard. Your name is immortalised in the Hall of Salt. These are not promises — they happen the moment your payment is verified.

What You Receive with Your Purchase

• Immediate: Your name on the Hall of Salt leaderboard, permanently recorded with your pinch count and gram total
• Immediate: The "Order of the Crispy Potato" Charter — a personalised, downloadable and printable vintage 1853 parchment certificate with your exact name, pinch count, and payment details
• Within 5–7 working days of the 100 kg milestone: Chef Crum's exclusive Ebook — the original 1853 potato chip recipe in PDF format, delivered digitally to every purchaser
• A shareable card marking your place in the Great Salt Crisis of 1853
• The genuine satisfaction of watching Mr. Wallace's mood shift from furious to ecstatic as the salt piles up

Technical Errors & Duplicate Charges

If your payment was charged twice due to a technical error, that is a billing fault — not a policy. Write to us at chefcrumchips@gmail.com with your Cashfree Payments transaction ID and we will resolve it promptly. Duplicate charges are a bug. Buyer's remorse is not.

A Final, Honest Word

We understand that paying for something on the internet requires trust. ChefCrum.com is a legitimate digital products business built around a real historical story. Every rupee you spend goes toward keeping this experience alive, and every purchaser receives real, tangible digital products in return.

This is not a donation. This is not charity. You are not throwing money away — you are purchasing a piece of culinary history, a personalised certificate, and a legendary recipe Ebook. Chef Crum put his fury into those chips. We put ours into making sure you get exactly what you paid for.

Throw wisely. Throw joyfully. Your Charter and your Ebook await.